How to Spot an Illegitimate Moving Company

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How to Spot an Illegitimate Moving Company

As a customer, it is your right to be given quality service that you can trust. Therefore, you have the right to know everything about the moving company that will do the moving services in your move. In today’s time, it is vital to be extra cautious due to the widespread misinformation and scams all over the internet. If you are new to the moving industry, you might not yet be familiar with the ins and outs of the market, so it is essential to be knowledgeable. For instance, being informed about legitimate moving company requirements and the average moving service fee. 

Moving plays a considerable part in our lives. It is a new start where we can all go back to zero and make new resolutions. It is your responsibility as a customer to be cautious and look for a legitimate moving company that will give you a quality execution of their services. Sadly, fake moving companies that prey on individuals and families still exist. To prevent these undesirable situations, you must be extra careful and intensely aware whenever a sketchy event occurs. We do not want to experience losing our profits because of a scam; this is an instance we want to avoid at all costs.

As a first-time mover, you must be filled with joy and excitement for your move. Am I right? To make your move a fun experience, you must remember the first step in every residential or commercial move you’re about to make—choose the right moving company. There are several moving companies in Charlotte that provide satisfactory services. You have to pick a legitimate, capable, and responsible moving company. In this blog, we present to you tips on how to spot illegitimate moving companies. Remember, if you want a successful move, be cautious and research. 

5 Tips to Spot an Illegitimate Moving Company

Do a background check

graphic art background check moving company

The first thing you must do in choosing the right moving company is to institute a background check. Pick a number of moving companies you find interesting and look at their backgrounds individually. To assure the legitimacy of a moving company, you must look for the address, contacts, and website. 

Your sole right is to know everything about them, so you must not hesitate to ask questions. Knowing the address of the company is an indication of its legitimacy. To tell if their stated address online is accurate, feel free to see their establishment in person and talk to the owner or the manager-in-charge. Moreover, you should also consider looking at their contacts and see if the displayed number is correct and active. Communicating with the owner or staff about their services will help you know their legitimacy if they have answered clearly and are knowledgeable about their job. Lastly, look at their website to see any chance of unusual activities. In addition, looking at their website will help you be aware of their services and the reviews of their past customers. Doing a background check on moving companies will assure you that you will get the services you deserve. Doing intensive research for your move is a step closer to bringing quality service to your move. 

Check if the company is licensed and recognized by the government

graphic art licensed moving company

This step will surely give you an upfront answer on whether you should trust a company. You can surely trust licensed moving companies because they are recognized and monitored by the government. However, there are instances where companies with “licenses” are still capable of scamming. How? That’s because they forged their license. You must keep an eye on small details when they present you with their valid IDs. Scammers can easily trick you if you are gullible and uncurious. Again, it is your right to know everything about their company, so do not hesitate to ask for their license and inspect to see if it is authentic or fake. 

Read reviews

graphic art moving reviews

Reading the reviews of past customers will help you decipher whether they are legitimate or not. If you see reviews about their excellent service that includes pictures, take them as proof. However, it is still vital to be cautious about these things, for fake moving companies can create their reviews using fake accounts. Scrutinize their thoughts and look at the photos they have attached. If it does not have pictures taken from the internet and the user’s account is active, then you are in good hands. Take note that you must not only base on reviews online to confirm a company’s legitimacy but also observe other aspects such as license, address, and website.

Check the mode of payment

graphic art displaying payment methods

You must be extra careful, especially when money is involved. These scammers are interested in only one thing, which is your money. Therefore, you must secure and ensure that your payment will be received by those you trust. There are a lot of payment modes to pay for the services rendered, such as Paypal and bank-to-bank transactions. If the moving company has ever requested you to transfer payments to a sketchy and unfamiliar payment mode, never hesitate to question them and keep your money with you. 

Get everything in writing

graphic art two men shaking hands sealing the deal

It is for your security to get everything in writing. Having everything in writing such as the contract will give you an assurance that the moving company is reliable and trustworthy. Furthermore, this written statement will serve as proof of your transaction and can be given to authorities once scamming has taken place. It is your right to ask for a writing of the contract or any proof done for the verifiability of the transaction.


Everyone deserves a stress-free and smooth move. You cannot go wrong with a moving company that passes your standards. Choosing the right moving company will do the job! Are you looking for trustworthy and quality moving service in Charlotte? We, Optimum Moving Storage, are ready for you. Call us today!

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